enterprise tech implementation
leading program management for a multi-year technology implementation at a major canadian real estate company. coordinating 7-8 workstreams, redesigning execution plans, and keeping a complex technical rollout on track.
my role: program manager (pmo)
scope: multi-workstream coordination, critical path analysis, executive reporting
tools: microsoft project, azure devops, microsoft excel, executive dashboards
what i'm doing
this is the kind of behind-the-scenes coordination work that determines whether major tech implementations succeed or stall out in endless cycles.
redesigning project execution
overhauled the project execution plan and status reporting framework to reflect how work actually flows across teams, not how the org chart says it should. analyzing critical paths to identify bottlenecks before they become blockers.
workstream coordination
working directly with 7-8 workstream product managers to maintain alignment and momentum. organizing meeting cadences that actually help people get work done rather than just creating more meetings.
executive communication
building dashboards and decks that translate technical complexity into clear strategic decisions. analyzing microsoft project schedules and azure devops data to surface insights leadership actually needs.
what this taught me about product work
honestly, a lot of this role is unglamorous. tracking blockers, chasing approvals, keeping eight workstreams from contradicting each other. but I have learned it's critical work to keep a program going; being the person who knows how everythign connects and catching problems before they become crises.